whoami

Wilhelm Ramlow

IT Support Engineer & Homelab Enthusiast

Based in Brisbane, AU. I build, break, and fix things — from self-hosted infrastructure to enterprise IT environments. Currently working in IT support while running a production-grade homelab at home.

Brisbane, AU IT Support Self-Hosted Linux Active Directory Networking Unraid Cloudflare
01 skills
$ systemctl status homelab
Homelab & Self-Hosting
  • Unraid & TrueNAS administration
  • Docker container management
  • Cloudflare Tunnel & Zero Trust
  • Tailscale VPN mesh network
  • AdGuard Home DNS filtering
  • Netdata & Uptime Kuma monitoring
$ uname -a
Linux & Virtualisation
  • Ubuntu, Fedora, Debian
  • Proxmox VE administration
  • VMware Workstation
  • Microsoft Hyper-V
  • Bash scripting & automation
  • Nginx web server config
$ net user /domain
Microsoft & Enterprise
  • Active Directory (AD, DNS, DHCP)
  • Group Policy management
  • Microsoft 365 administration
  • Teams, SharePoint, Power Automate
  • Samba/CIFS file sharing
  • Windows Server administration
$ ss -tulnp
Networking & Security
  • TCP/IP & subnetting
  • Firewall rules (UFW, Cloudflare WAF)
  • Geo-IP blocking & bot protection
  • SSH hardening & key authentication
  • WireGuard / Tailscale VPN
  • Zero Trust access policies
$ helpdesk --status open
IT Support
  • 1st & 2nd level end user support
  • Desktop, laptop & peripheral builds
  • Hardware & software troubleshooting
  • Identity & access management
  • IT asset & licence procurement
  • Documentation & SOPs
$ python3 main.py
Development & Tools
  • Python programming
  • Excel & Power Query reporting
  • Microsoft Office Suite
  • Git version control
  • HTML / CSS
  • Windows & macOS environments
02 projects
wilhelmshomelab.dev ● live
Production homelab running multiple self-hosted services behind Cloudflare Tunnel with AU-only geo-blocking and Zero Trust access policies. All traffic exits via a Tailscale exit node on Unraid for secure remote access.
Unraid Cloudflare Tunnel Tailscale Docker NBN HFC 1000/100
Media stack ● live
Fully automated media management pipeline. Jellyfin handles playback, with Sonarr, Radarr, Prowlarr, and Seerr managing discovery and acquisition. All containerised and accessible via Cloudflare Tunnel.
Jellyfin Sonarr Radarr Prowlarr Seerr
Photo management ● live
Self-hosted Google Photos replacement using Immich backed by PostgreSQL. Publicly accessible via Cloudflare with strong auth and Australian-IP-only WAF policy enforced at the Cloudflare layer.
Immich PostgreSQL Cloudflare WAF
Monitoring & observability ● live
Netdata for real-time system metrics across the homelab. Uptime Kuma for service availability monitoring and alerting. AdGuard Home for network-wide DNS filtering and ad blocking across all devices.
Netdata Uptime Kuma AdGuard Home
File sync & sharing ● live
Syncthing for continuous cross-device file synchronisation across the private Tailscale network. Pingvin Share for public temporary file sharing. Sensitive file management kept strictly local — never exposed publicly.
Syncthing Pingvin Share Tailscale
BeamMP — server support ● volunteer
Volunteer technical support for BeamMP, the multiplayer mod for BeamNG.drive. Responsibilities include bug reporting, troubleshooting alongside developers and moderators, and maintaining a smooth multiplayer experience.
Technical Support Bug Reporting BeamNG.drive
03 about
location
Brisbane, Queensland
Australia
current role
IT Support Engineer
Logo Line Pty Ltd — Brendale, QLD
Started May 2026
education
Cert III in Information Technology
TAFE Queensland — in progress
Cybersecurity, Cloud & Networking streams
philosophy
Break things intentionally.
Fix them properly.
Document everything.
interests
Self-hosted infrastructure
Network security
Linux administration
Homelab automation
Open source software
certifications
  • Cert III in IT (in progress)
  • First Aid Certificate (2023)
  • Cert I in Construction
  • Cert II Skills for Work
  • English Subject Award 2024
04 contact
phone +61 431 976 060
location Brisbane, QLD, Australia